Kristyna Prokopova

Customer Care Specialist

Kristýna is one of our Customer Care Specialists.

She is responsible order processing, communication with our colleagues in the warehouse and, above all, making sure our customers are happy via phone, email and social media. In case of shipments to Norway, where duty needs to be paid, she draws up the documentation.

Before joining Heaven Labs, she got her master's degree in public administration and regional development from the Czech University of Life Sciences Prague (Faculty of Economics and Management). During her studies, she worked part-time as a back office assistant for a marketing agency.

She most enjoys spending time with her family, partner and friends, especially while travelling or outdoors. Otherwise, you might find her watching films, listening to music or reading Nordic noir novels.

"For me, Mana is a modern way of eating that has a lot to offer the global market. I found out about it from a friend of mine. After one try, I was hooked on both the product and the concept. And now here I am, with a fun job and a super team. I usually eat Mana for breakfast, or when I'm out in nature."